Terms& conditions

01About these terms

These terms apply to the website www.bluelogtechnologies.com and to all services from Blue Log Technologies (“Blue Log”, “we”, “us”), Thallakulam, Madurai, Tamil Nadu 625002, India. By using the website, sending us an enquiry, paying an invoice, enrolling in a course or accepting an internship, you agree to them.

If a signed proposal, contract or offer letter says something different from these terms, the signed document wins for that engagement.

02What we offer

• Enterprise software — custom ERP, CRM, HRM, HMS and LMS systems.
• Websites and web apps — design, development, launch and support.
• Digital marketing — SEO, social media, generative-engine (GEO) and multi-platform search (PEO) optimisation.
• Mobile apps — iOS and Android apps with the backends to run them.
• Training — courses, paid internships and guidance for final-year college projects.

Prices and package contents on our website are a guide. The scope, price and timeline that apply to you are the ones in your written proposal or quote.

03How a project works

1. Proposal. We send a written proposal with scope, deliverables, timeline and price. Work starts once you accept it (a reply on email or WhatsApp is enough) and pay the advance.
2. Your part. You provide content, logins, feedback and approvals on time. If these are delayed, the timeline moves by at least the same amount.
3. Review rounds. Each proposal includes a set number of design and revision rounds. Extra rounds, or requests outside the agreed scope, are quoted separately before we do them.
4. Approval and launch. You review the finished work before it goes live. Launching it, or using it in your business, counts as acceptance.
5. Support. Every build includes a free bug-fix period after launch — 30 days for websites and 60 days for apps unless your proposal says otherwise. After that, fixes and changes are billed or covered by a maintenance plan.

A “bug” means the work not doing what the agreed scope says it should. New features, content changes, and problems caused by someone else editing the code or hosting are not bugs.

04Payments

• Websites, software and apps: 50% advance to start, 50% before launch or handover — unless your proposal splits larger projects into milestones.
• Digital marketing: billed monthly in advance. No lock-in contract — cancel with notice before your next billing date.
• Courses: fees are paid before the batch starts, or in the instalments agreed at enrolment.
• Taxes: prices are exclusive of GST unless stated. GST is added where applicable.
• Third-party costs: domains, hosting, paid plugins, app-store fees, SMS/WhatsApp API costs and advertising budgets are paid by you, directly or reimbursed to us at cost.
• Late payment: invoices are due within 7 days. If payment is more than 15 days late, we may pause work and hold launch or handover until it is cleared.

05Cancellations and refunds

Projects

You can stop a project at any time by telling us in writing. You pay for the work done up to that point, and we hand over everything completed that you’ve paid for. The advance covers work already scheduled and is not refundable once work has started.

Marketing

Cancel any time before your next billing date and you won’t be charged for the next month. The current month is not refunded, but we complete the work planned for it.

Courses

• Your first demo class is free — try it before you pay.
• Cancel before the batch starts: full refund.
• Cancel within the first 7 days of the batch: 50% refund.
• After 7 days: no refund, but you can move to a later batch once.

Refunds are paid to the original payment method within 14 working days.

06Ownership of work

• Yours after full payment. The custom design, code and content we create for you — including the source code — belong to you once all invoices for the project are paid.
• Our tools stay ours. Reusable components, internal tools and know-how we already had, or build for general use, remain ours. You get a permanent, free licence to use them as part of your project.
• Open-source and third-party parts (frameworks, libraries, fonts, stock images, plugins) are used under their own licences.
• Your materials stay yours. Logos, content, data and anything else you give us remain yours; you confirm you have the right to let us use them.
• Portfolio. We may show the finished work in our portfolio and marketing unless you ask us not to or have an NDA with us.

07Confidentiality

Anything you share with us about your business that isn’t public — plans, data, pricing, processes — stays confidential. We use it only for your project and share it only with team members (including supervised interns) who need it. We’re happy to sign your NDA, and we ask you to treat our proposals and pricing the same way.

08Courses and internships

Courses

• Certificates are issued after completing the course and its projects, not for attendance alone.
• Class recordings are for enrolled students only and must not be shared.
• We may move a batch date or change an instructor if needed, and will tell you in advance.
• Placement support means résumé help, mock interviews and referrals — we do not guarantee a job.

Internships

• Your offer letter sets out your track, duration, stipend and working hours.
• You’ll work on real client projects, so you must keep client information confidential. Interns may be asked to sign an NDA.
• Work you create during the internship belongs to Blue Log or the client it was made for. You may show it in your portfolio once we or the client approve.
• Certificates reflect the work you actually completed. We may end an internship early for misconduct, repeated absence or breach of confidentiality.

09Using our website

• Don’t copy, republish or sell our website’s design, text, images or blog content without permission. Short quotes with a link back are fine.
• Don’t try to break, overload, scrape at scale or gain unauthorised access to the site.
• Our blog and guides are general information, not professional advice for your specific situation. Prices mentioned in them are typical ranges, not quotes.
• Links to other websites (including our clients’ sites) are for convenience — we’re not responsible for their content.

10Liability

We build carefully and test before launch, but no software is ever completely free of errors, and marketing results depend on many things outside our control. So:

• We don’t guarantee specific rankings, traffic, leads or sales.
• We’re not liable for indirect losses — lost profits, lost data or business interruption.
• We’re not responsible for problems caused by third-party services (hosting, app stores, payment gateways, social platforms), or by changes made to the work by anyone else.
• Our total liability for any claim is limited to the fees you paid us for that project, or for marketing, in the three months before the claim.

Nothing here limits liability that cannot be limited under Indian law.

11Events outside our control

Neither of us is responsible for delays caused by things we can’t reasonably control — natural disasters, power or internet outages, platform outages, government action or illness in a small team. We’ll tell you as soon as possible and agree a new timeline.

12Ending an engagement

Either of us can end an engagement with 15 days’ written notice, or immediately if the other seriously breaches these terms (for example, non-payment beyond 30 days). You pay for work done up to the end date, and we hand over everything you’ve paid for. Confidentiality, ownership and liability terms continue after the engagement ends.

13Law and disputes

These terms are governed by the laws of India, including the Indian Contract Act, 1872 and the Information Technology Act, 2000. If a disagreement comes up, we’ll first try to settle it by talking — most things get sorted on a call. If that doesn’t work within 30 days, the courts in Madurai, Tamil Nadu have exclusive jurisdiction.

14Changes and contact

We may update these terms as our services change. The date at the top shows the latest version. Changes don’t affect a project already underway unless we both agree in writing.

Questions? Email bluelog.pvt.ltd@gmail.com, call or WhatsApp +91-93426-38684, or visit us at Thallakulam, Madurai, Tamil Nadu 625002, India.