Privacypolicy

01Who we are

Blue Log Technologies (“Blue Log”, “we”, “us”) is a software, digital marketing and training studio based at Thallakulam, Madurai, Tamil Nadu 625002, India. We build websites, custom software and mobile apps, run digital marketing, and teach courses and paid internships.

This policy covers our website www.bluelogtechnologies.com, our enquiry and application forms, and the personal data we handle when we work with clients, students and interns. For the purposes of the Digital Personal Data Protection Act, 2023, Blue Log is the Data Fiduciary for the personal data described here.

02What we collect

Information you give us

• Enquiries: your name, email, phone number, company or college, the service you’re interested in, and anything you write in the message — budget, timeline, what you want built.
• Course and internship applications: your name, contact details, college, chosen course or track, preferred mode (online or in Madurai), skills, portfolio or GitHub link, and why you want to join.
• Clients: contact and billing details (including GSTIN where applicable), and the project information you share with us.
• Messages: whatever you send us on WhatsApp, email or phone.

Information collected automatically

• Meta Pixel: our website uses the Meta (Facebook) Pixel to measure visits and the performance of our ads. It records pages you view, your browser and device type, and an identifier stored in a cookie. Meta may link this to your Facebook or Instagram account under its own policy.
• Hosting logs: our hosting provider records standard server logs — IP address, browser, pages requested and time — to keep the site running and secure.
• Embedded services: loading our fonts (Google Fonts, Fontshare) and the map on our contact page (Google Maps) sends your IP address and browser details to those providers.

03How we use it

• To reply to your enquiry, prepare quotes and proposals, and schedule calls or demo classes.
• To deliver the work we’ve agreed — building, testing, launching and supporting your website, software, app or marketing.
• To assess course and internship applications, run classes, track progress and issue certificates.
• To send invoices, keep accounts and meet tax and legal obligations.
• To understand how people use our website and whether our ads work, so we can improve both.
• To send occasional updates about new courses or services — only if you’ve worked with us or asked for them, and you can opt out any time.

We rely on your consent (when you send an enquiry or application) and on legitimate uses permitted by law — performing a contract you asked for, and meeting legal obligations such as GST and accounting records.

04Client project data

While building software or running marketing for a client, we may handle the client’s own business data — customers, staff, patients, students, stock or sales records.

• We use it only to deliver the agreed work, and only the people working on that project can access it.
• For this data the client is the Data Fiduciary and we act as their Data Processor, following their instructions.
• We use test or anonymised data wherever we can, and never reuse one client’s data for another client or for training.
• When the project ends, we return or delete the client’s data within 90 days unless the contract says otherwise or the law requires us to keep it.

05Who we share it with

We do not sell, rent or trade your personal data. We share it only where it’s needed to run the business:

• Communication tools — WhatsApp (Meta) and our email provider, which carry our conversations with you.
• Website services — our hosting provider, Meta Pixel, Google Maps and font providers, as described above.
• Business tools — cloud storage, code repositories, design and project-management tools our team uses to deliver work.
• Payments and accounts — banks, UPI or payment providers you pay through, and our accountant or auditor.
• The law — government or law-enforcement authorities when we are legally required to.

Some of these providers store data outside India. Where they do, we use established providers with their own security and privacy commitments, and we send only what’s necessary.

06Cookies and similar technologies

We keep this to a minimum:

• Meta Pixel cookie — measures visits and ad performance (see above).
• Session storage — remembers that you’ve already seen the opening animation on our home page during this visit. It stays in your browser and is never sent to us.
• Third-party embeds — Google Maps on our contact page may set its own cookies.

You can block or delete cookies in your browser settings, use your browser’s tracking protection, or manage ad preferences in your Meta account settings. The site works without them.

07How long we keep it

After that we delete it, or anonymise it so it can no longer identify you.

08How we protect it

We’re a small team, so we keep security practical and strict: access only for the people who need it, two-factor authentication on our accounts, encrypted connections (HTTPS) on our website, and client credentials and data kept out of shared chats and personal devices wherever possible.

No system is perfectly secure. If a breach affects your personal data, we’ll inform you and the Data Protection Board of India as the law requires, and tell you what we’re doing about it.

09Your rights

Under the Digital Personal Data Protection Act, 2023 you can:

• Access — ask what personal data we hold about you and how we use it.
• Correct or update — fix anything that is wrong or out of date.
• Erase — ask us to delete your data when it’s no longer needed, unless the law requires us to keep it.
• Withdraw consent — stop us using your data for anything based on consent, such as updates about courses.
• Nominate — name someone to exercise these rights for you if you die or become unable to.
• Complain — raise a grievance with us, and if you’re not satisfied, with the Data Protection Board of India.

To use any of these rights, email bluelog.pvt.ltd@gmail.com or message us on WhatsApp at +91-93426-38684. We may ask you to confirm your identity, and we’ll respond within 30 days.

10Children and students under 18

Our website and services are meant for adults. Some of our course students may be under 18. For anyone under 18 we need consent from a parent or guardian before we enrol them or process their data, and we never use their data for advertising or tracking.

If you believe a child has sent us personal data without that consent, contact us and we’ll delete it.

11Changes to this policy

We’ll update this policy when our tools or practices change — for example if we add an analytics tool or a form that stores data. The date at the top always shows the latest version. For significant changes that affect how we use data you’ve already given us, we’ll let you know directly.

12Contact and grievance officer

For any privacy question, request or complaint, contact our Grievance Officer:

• K. Monish Raaj, Founder & CEO, Blue Log Technologies
• Email: bluelog.pvt.ltd@gmail.com
• Phone / WhatsApp: +91-93426-38684
• Address: Thallakulam, Madurai, Tamil Nadu 625002, India

We acknowledge grievances within 48 hours and aim to resolve them within 30 days.